Halo Metrics provides retail security solutions that protect the shopping experience.
A large national hardware chain wanted to improve their customer service and provide quick assistance where merchandise is kept locked.
Smart Response® was installed in 120 of the national hardware chain stores with 25 help buttons per store. To measure the success of the trial, each receipt included the following survey question, “Did you use the help button?” All receipts with the answer ‘YES’ were compared with the receipts with ‘NO’.
The receipts with the YES answer had an average transaction value that was 16% higher than those who did not use the help button. The business was happy with the results and their ROI!
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November 27 2017

Sports Experts, Atmosphère and Hockey Experts Boulevard des Récollets Trois-Rivières

This is to show our satisfaction with the anti-theft system sold by Halo Metrics.

This very compact and easy-to-use system can be installed almost anywhere in the store. This allows us to ensure that all of our more expensive coats are protected from theft. It is now more than 3 seasons that we use the anti-theft solution. Although we encountered some minor system faults initially, the company did not hesitate to replace the problematic modules quickly. We are more than happy with the investment. Service with the company or with its representative Mr. Claude Lemire is always fast and professional.

Following our satisfaction with the implementation of the system in our store Boulevard Recollets, we bought this system for our second store freshly renovated. I recommend this investment to you too.

Thank you,

Michael Gelinas Lacombe

Manager and buyer

Brunelle Group


August 14, 2017

Sports Expert, Atmosphère et Hockey Experts Centre Rockland Montréal

To whom it may concern,

Due to a problem with the theft of expensive winter coats during the 2013/2014 season, we decided to contact Halo Metrics to find a solution to counter the shoplifting of our expensive coats.

We are in September 2015 and we are opening a new store in Carrefour Laval with two floors of 40 thousand square feet. After a presentation from Halo Metrics, I decided to buy the Quadros that can protect 4 coats each. The cable with clip of a length of 6 feet seemed perfect to protect my coats.

The advantage of this system is that we can install them easily and change places according to our merchandising. Also another main reason to buy the Quadros with 6 foot cables is that the customer can try on a coat without having to ask a sales associate to “unlock” the coat. For this reason, we believe it would increase sales when we have high traffic. This gives our sales associates the time to assist the customer and close the sale. We win on both sides (protected coats and coats sold). As everyone knows if a coat is stolen, we lose a coat, and then we cannot sell it - a double loss.

After two seasons, I'm really excited about the result of my inventory. I'm happy to have made the decision to protect 640 coats with the purchase of 160 Quadros and 640 cables with clips sold exclusively by Halo Metrics. I can say that the Halo Metrics after-sales service is excellent. I strongly recommend this cable protection system from Halo Metrics. You will be surprised of the success to counter the theft - almost 100%! This solution helps us to keep our profits and to increase the sales!

Jonathan Beaulieu copropriétaire de Sports Experts Carrefour Laval 

August 22, 2017 - St-Jérôme, Atmosphere (Sports – Plein Air)


We are very satisfied with the "Halo Metrics" alarm system we purchased to protect our larger jackets from shoplifting.

The second version of the system had some difficulties last winter. Thanks to the excellent after-sales service of Halo Metrics, the system has been completely replaced in our 4 stores. The new alarm system is performing very well so far.

The system is easy to use and is not bulky for us or the customer. It allowed us to avoid the frequent thefts of which we were victims in the past. I highly recommend this system to everyone.

Thank you

Richard Savaria


Groupe Beaulieu Laurentides

I am co-owner of this store.  Since the last 3 seasons, we protect our expensive coats with a cable system sold by Halo Metrics.

This Quadro alarm module can protect 4 coats: cables with a clip at the length of 6 feet - giving customers the opportunity to try the coats freely without the need of a consultant. This way the customer is comfortable, and the coats are protected against shoplifting.

The installation of Quadros is simple and fast and can be disarmed with a key. If the coats would be detached, there would be an alarm. The sound level is loud enough to be heard throughout the department. The Quadro is little and not visible on the displays; which, does not affect the visual of the store. We mount them on the bars or on the mobile displays. We can move them around easily.

When the season was over, we found that our problem of theft was solved because following our inventory count, I am able to affirm that this protection gave us excellent inventory results.

I am more than satisfied with the product, and we can recommend this solution to counter shoplifting, especially expensive coats.

I would like to add that the after-sales service is superior. You can trust Halo Metrics, a company that has several solutions for retail businesses!


Vincent Paineau



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