Halo Metrics provides retail security solutions that protect the shopping experience.

  How to detect Credit Card Fraud  

   By :  Tina
    Oct 01, 2018    Views: 751

Retail Council of Canada puts on it's industry conference for Canadian Retailers in the loss prevention profession called #RCCSECURE18 on September 20th 

The Halo Metrics team was at the event showcasing our latest technology such : Genesis Wireless with Brictech, Mobi, Peg Hook Alert, and more.

During the conference we were able sit in on Brett Walker (Regional Loss Prevention Manager, Signet Jewelers) and Andrew Quibell’s (Detective, Financial Crimes Unit, York Regional Police) presentation on Credit Card Fraud: Detection and Management. Together, they shared insights on how to recognize the signs of credit card fraud and how to protect against it. Here is some of what we learned.




From identity theft to credit card theft, they discussed the importance of protecting your personal information and how you can protect yourself while using these credit cards. The most popular methods to obtain identification are from:

  1. Purchasing from Businesses
  2. Purchasing from International Travelers
  3. Hacking
  4. Skimming
  5. Synthetic Drivers Licenses and Identities

What’s skimming?

According to the information shared in the presentation, credit card skimming is a type of credit card theft where crooks use a small device to steal credit card information in an otherwise legitimate credit or debit card transaction. These typically occur at a gas station, restaurant, or even the gym! This is why you need to know where you shop because you can be a victim quite fast if the terminal is a skimmer. How it works is when a credit or debit card is swiped through a swimmer, the device captures and stores all the details stored in the card’s magnetic stripe. From the presentation, we learned that the stripe contains the credit card number and expiration date and the credit card holder’s full name. As a result, thieves use the stolen data to make fraudulent charges either online or with a counterfeit credit card.

You may think that as long as you don’t lose your wallet, all of your information is secured. False! You are exposed to potential hacking and skimming whenever you are using your credit card – especially at gas stations and ATMs. Andrew & Brett mentioned that when you are using an ATM at a bank, it is better to use the ATM that’s inside the bank rather than the drive-thru. Here are a few tips on how you can spot a credit card skimming device:

1)    A credit card reader that sticks out far past the panel.


2)    A security seal that has been voided.

3)    A PIN Pad that’s thicker than normal.


Retailers need to help consumers by protecting their POS terminals while meeting the PCI Compliance. If PIN Pads are left out in the open, it is more likely to be swapped by a credit card skimmer and shoppers are at risk!  

 Use the PCI Security Standard’s self-assessment questionnaire to see what your vulnerability score is. Halo Metrics provide a free PIN Pad Theft Prevention Kit to get your security program started. We have a variety of PIN Pad brackets that help you meet the PCI Compliance but also work conveniently for you and the shopper. We have brackets that tilt and swivel to allow better access for shoppers that need a little assistance. Contact us today for your free PIN Pad Theft Prevention Kit or to start protecting your POS Terminals right away!

Western Canada: 1-800-667-9199

Eastern Canada: 1-800-667-3390

Quebec: 1-514-603-3390


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