Halo Metrics provides retail security solutions that protect the shopping experience.
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   By :  Tina
    Dec 13, 2018 02:11 PM
You better watch out! You better not cry! You better not pout I’m telling you why! Retailers are hit with theft at its highest levels during the busy holiday season.
 
As retail stores begin to populate with shoppers trying to cross things off their list, thieves also try to take advantage of the busy stores hoping to swipe a few items when no one is paying attention to them. Thieves usually target retail stores without any security in place – whether that is a security guard at the door or EAS antennas complemented with anti-theft security solutions. 
 
Retail Council of Canada conducted a Holiday Shopping Survey and “asked 2,504 Canadians from coast to coast about their intended behaviours around the upcoming holiday shopping season”.  According to the Retail Council of Canada, 74% of the average anticipated holiday spend will be in-store! The average anticipated 2018 Holiday Spend is $675 and according to the survey, 11% intend to spend more this year compared to last year!
 
As shown in image shown on the left these factors influence shoppers on retailer choice. Having holiday sales or promotions is the biggest contributing factor to get shoppers into your retail stores! Even on Boxing Day, 62% of the shopping will be done in-store! 
 
Retailers need to prepare to protect their profits and increase sales during this busy holiday season! Although it’s great news that many people will still shop in-store, it also creates opportunities for potential thieves to swipe and go. There are many ways retailers can protect their profits from theft and increase sales! By providing great customer service and having a presence throughout the store, it deters thieves from attempting to steal. 
 
Another proven strategy is to use security devices on high risk items in the store. Halo Metrics has an “End of the Year” sale that will help retailers save on costs and theft! 
 
Buy 4 cases of Spider Wraps or CableLoks and receive 1 case free (of equal or lesser value) – Promo Code: Q4-CASE18
 
   
For every carton of 25 hooks purchased, receive 100 free Blister Tags. You will also receive 15% off the hooks – Promo Code: Q4-HOOKS18.
 

Call us today to take advantage of this promotion!

Western: 1-800-667-9199 || Eastern: 1-800-667-3390

 

   By :  Tina
    Dec 10, 2018 12:28 PM

HEY! WHO CUT MY NYLON STRAPS ON THESE BOXED MERCHANDISE?

Is someone cutting the nylon straps on your boxed goods? Are they removing some or all of the goods inside the boxed package? Now you’re left with empty boxes or partial boxes that cannot be sold to the honest shoppers.

As a result, you’ve incurred a loss in profits. In addition, if partial boxes are sold to customers by accident, you also have unhappy shoppers on your hands. Word of mouth is a powerful source of marketing. Don’t give thieves the opportunities to pilfer your boxed merchandise.

Halo Metrics has the solution to help retailers #PreventTheft in their stores. By using the Straplok, you’re protecting the nylon straps from being cut. If the thieves cannot cut the straps without alarming the staff, they cannot get inside the package. Therefore, they cannot steal what’s inside the box!

The Straplok attaches onto the nylon straps and measures the tension of the straps. It will alarm if the strap is being cut because the Straplok is actively monitoring the tension of the strap. It will alarm at the device; thus, directing attention to the thief. The Straplok protects your boxed merchandise and parts of the merchandise from being stolen! Keeping your goods intact and your honest shoppers happy!

Click here to watch an instructional video: https://vimeo.com/243960063

If you would like to see a free demo of the Straplok, call us today at 1-800-667-9199 (Western Canada), 1-800-667-3390 (Eastern Canada), 1-514-603-3390 (Québec). 

   By :  Tina
    Dec 04, 2018 12:03 PM

Thank you to all of our customers for your support in 2018!  Every year Cheryl Gillott creatively puts together a Holiday Message based on a familiar theme.  Enjoy this years holiday opus! 

In keeping with our annual tradition, we are making a donation to the Parkinson Society of British Columbia in memory of Bill Gillott in lieu of mailing cards.  

Thank you for your support this past year and from all of us to you and your families, the very best of the Holiday Season.  Wishing you all a Happy and Prosperous 2019.

 

 
   By :  Tina
    Nov 09, 2018 12:20 PM

Black Friday is on November 23, 2018 and is the busiest shopping day of the year because it kicks off the holiday season! This is “crucial for the economy because around 30 percent of the annual retail sales occur between Black Friday and Christmas.”

shoppers black fridayBeing a smart shopper means Canadians are taking advantage of Black Friday to do their Christmas shopping. With that being said, Canadian Retailers need to actively offer deals or their competitors will. They also need to “promote the benefits of shopping in Canada on Black Friday.”

Organized Retail Crime -  2 Girls Stealing

Unfortunately, not all shoppers are honest shoppers. Retailers need to create a positive shopping experience, but also prevent theft from happening right under their nose! Halo Metrics has many solutions that help you create this positive experience without turning it into something negative. These solutions include Spider Wraps, CableLoks, Locking Peg Hooks, and more. They help maximize display opportunities while protecting your profits!

Halo Metrics is also joining the Black Friday and Holiday Season with an “End-of-the-year” sale!

  1. Buy 4 cases of Spider Wraps or CableLoks and receive 1 case free (of equal or lesser value)!
  2. For every carton of 25 hooks purchased, receive 100 free blister tags and also receive 15% off the hooks!
  3. Getting started with visitor analytics (3x3 promo) – Halo Metrics has put together a special offer that makes it easy to capture benchmark data for multiple stores with our Ripple Visitor Analytics solution so that you can quickly create actions to improve your business!

Call us today to take advantage of the promotion and start preventing theft while protecting your profits! 

   By :  Tina
    Oct 15, 2018 05:16 PM
On October 17th, 2018, Cannabis will be legal across Canada. According to the Department of Justice (2018), adults who are 19 years of age or older (except for Quebec and Alberta where it will be 18) would be legally allowed to:
 
possess up to 30 grams of legal cannabis, dried or equivalent in non-dried form in public
share up to 30 grams of legal cannabis with other adults
buy dried or fresh cannabis and cannabis oil from a provincially-licensed retailer
in provinces and territories without a regulated retail framework, individuals would be able to purchase cannabis online from federally-licensed producers
grow, from licensed seed or seedlings, up to 4 cannabis plants per residence for personal use
make cannabis products, such as food and drinks, at home as long as organic solvents are not used to create concentrated products

What does this mean for Cannabis Retailers or in the Supply Chain?

Start thinking about theft and tampering issues before they happen! Theft happens often in Cannabis dispensaries like the one in East Vancouver or in Shannonville Ontario. Whether you’re in the supply chain or retailing for Cannabis, we have the right security solution for you!


EAS Systems:

Halo Metrics is the official Master Distributor of Checkpoint Systems within Canada. These antennas are aesthetically pleasing for your retail environment and they have a robust design! When placed at your doors, these antennas would go off when someone tries to leave your store with an EAS product such as Keepers, Spider Wraps, or EAS Labels.
 
Keepers:
Cannabis Protected in a Keeper
Keepers are designed to provide locking protection with great visual display. The patented magnetic lock is ultra-secure but quick and easy to open by sales associates! You can use the keepers to display the cannabis packages or other goodies that may be a high-theft item.
 
Spider Wraps:
 
Boxed Cannabis secured with Spider Wraps
Spider Wraps are great for securely cinching your boxed merchandise for increased security. These maximize display opportunities – allowing you to sell more on-the-floor! 
 
EAS Labels:
 
 
EAS Labels are small and easy to detect when passed between RF-EAS antennas. These labels offer a standard level of EAS protection as a basic, lower-cost option. These can go on almost anything that needs protection. With many sizes and styles available, we are sure to have the right EAS Label to meet your needs! 
 
Locks:
 
  Ratchet Lock on Display Showcase
 
Do your keys keep breaking in your lock? Could your key management system be better? Changing locks can be quite expensive! We can help you eliminate locksmith charges with our extremely competitive pricing for locks that are durable and made with quality! With our KRC line, you can change the core yourself to get a different key code! With many durable locks available in our inventory, we are positive in helping you find the best lock for your showcase displays! 
 
Or maybe you don’t need security solutions, but need a way to organize and somewhat secure your displays. We have solutions that allow retailers to securely display their merchandise electronically or samples!
 
Cannabis Container on a Cordwinder DisplayCannabis Display
  
Cordwinders help secure, organize, and display your products. With multiple cable sizes and various mounting options, we can meet your custom needs! We have solutions that protect. The Cordwinder will help you securely and neatly display your cannabis display in the way you desire! 
 
HD Lockdown with Tablet on Cannabis Website
 
Our HD Lockdown solution allows retailers to display their tablets securely during the day. The superior mechanical design allows sales associate to easily remove the device at store closing. With our innovative mechanics, sales associates are able to lock the device back into place the next day without a day. Shoppers will be able to browse your products electronically while you are at ease from the thought of someone trying to steal your tablet while you are occupied with something else. 
 
 
The Lilitab has many styles available. There are a lot of face configurations that expose the home button and front facing camera in any combination. You can have a stand or display it on a counter. All of the cables are concealed inside the Lilitab head unit and mount for a clean display. You don’t need to worry about your tablet being damaged with these security solutions as there are silicone pads inside the head unit to cradle your tablet against bumps and drops! Whatever style you wish to design your space, the lilitab is able to customize it the way you want it! 
 
With security in place, thieves are less likely to target your store. Protect your profits with our solution and you will see your profits getting high! Call us today to receive a quote or to learn more about our solutions that will help you protect theft in your cannabis Store! Western Canada: 1-800-667-9199 || Eastern Canada: 1-800-667-3390
 

 
   By :  Tina
    Oct 01, 2018 12:17 PM

Retail Council of Canada puts on it's industry conference for Canadian Retailers in the loss prevention profession called #RCCSECURE18 on September 20th 

The Halo Metrics team was at the event showcasing our latest technology such : Genesis Wireless with Brictech, Mobi, Peg Hook Alert, and more.

During the conference we were able sit in on Brett Walker (Regional Loss Prevention Manager, Signet Jewelers) and Andrew Quibell’s (Detective, Financial Crimes Unit, York Regional Police) presentation on Credit Card Fraud: Detection and Management. Together, they shared insights on how to recognize the signs of credit card fraud and how to protect against it. Here is some of what we learned.

 

 

 

From identity theft to credit card theft, they discussed the importance of protecting your personal information and how you can protect yourself while using these credit cards. The most popular methods to obtain identification are from:

  1. Purchasing from Businesses
  2. Purchasing from International Travelers
  3. Hacking
  4. Skimming
  5. Synthetic Drivers Licenses and Identities

What’s skimming?

According to the information shared in the presentation, credit card skimming is a type of credit card theft where crooks use a small device to steal credit card information in an otherwise legitimate credit or debit card transaction. These typically occur at a gas station, restaurant, or even the gym! This is why you need to know where you shop because you can be a victim quite fast if the terminal is a skimmer. How it works is when a credit or debit card is swiped through a swimmer, the device captures and stores all the details stored in the card’s magnetic stripe. From the presentation, we learned that the stripe contains the credit card number and expiration date and the credit card holder’s full name. As a result, thieves use the stolen data to make fraudulent charges either online or with a counterfeit credit card.

You may think that as long as you don’t lose your wallet, all of your information is secured. False! You are exposed to potential hacking and skimming whenever you are using your credit card – especially at gas stations and ATMs. Andrew & Brett mentioned that when you are using an ATM at a bank, it is better to use the ATM that’s inside the bank rather than the drive-thru. Here are a few tips on how you can spot a credit card skimming device:

1)    A credit card reader that sticks out far past the panel.

 

2)    A security seal that has been voided.

3)    A PIN Pad that’s thicker than normal.

 

Retailers need to help consumers by protecting their POS terminals while meeting the PCI Compliance. If PIN Pads are left out in the open, it is more likely to be swapped by a credit card skimmer and shoppers are at risk!  

 Use the PCI Security Standard’s self-assessment questionnaire to see what your vulnerability score is. Halo Metrics provide a free PIN Pad Theft Prevention Kit to get your security program started. We have a variety of PIN Pad brackets that help you meet the PCI Compliance but also work conveniently for you and the shopper. We have brackets that tilt and swivel to allow better access for shoppers that need a little assistance. Contact us today for your free PIN Pad Theft Prevention Kit or to start protecting your POS Terminals right away!

Western Canada: 1-800-667-9199

Eastern Canada: 1-800-667-3390

Quebec: 1-514-603-3390

 

   By :  Tina
    Sep 14, 2018 07:04 PM

Halo Metrics announces new President

Richmond, BC, Release: September 10, 2018. For Immediate Release

Cheryl Gillott, owner of Halo Metrics, has appointed John Petruskavich as the new President of the company effective immediately.

Petruskavich is a 20-year veteran of Halo Metrics and since late 2006 has served as Vice President of Sales, Marketing, & Operations. Under Petruskavich’s leadership Halo has strategically expanded its brand portfolio bringing it closer to its vision of revolutionizing the retail and consumer experience.

 Cheryl Gillott will step back from the day to day operations of the business and will focus on new strategic initiatives.   

 “I believe John Petruskavich’s leadership experience coupled with his strategic thinking and proven ability to deliver results make him the right person to execute Halo Metrics strategic priorities and drive our growth going forward” commented Cheryl Gillott, CEO of Halo Metrics.

 

“I am excited and honoured to take on this role and look forward to working with our talented senior leadership team to deliver on our vision and help accelerate the strategic actions we’ve outlined to expand our growth,” said Petruskavich.

 

Image: à gauche: Cheryl Gillott, Owner & CEO || à droite: John Petruskavich, President

About Halo Metrics Inc. (www.halometrics.com)

In business in Canada since 1988, Halo Metrics has grown to become a leading source for Canadian retailers seeking technology to improve the in-store shopping experience while preventing shoplifting related theft. The solution range includes technology that delivers actionable insights about the in-store customer journey, behaviour and experience. Halo Metrics has offices in major centres across Canada with full bilingual English and French technical and sales support.  

Twitter: @halometrics

 
 
   By :  Tina
    Sep 12, 2018 02:57 PM

It’s the most wonderful time of the year … Reconnecting with familiar faces at the RCC Secure Conference being held at the Toronto International Centre or meeting new faces on September 20, 2018! We are always so excited to show you some new innovative and exciting solutions to enhance or protect your retail stores! With #RCCSECURE18’s being fraud protection, data security, and loss prevention – you bet we’re on the ball with loss prevention! On another note: we’ll be giving away a full IAI Certified Forensic Interviewer Scholarship! Be sure to visit our booth #17 for your chance to win. We’ll also be having an after-party at Canyon Creek (Sept 20)! To RSVP, send an e-mail with your name, company, and if you’ll be bringing anyone (click here).

FOR ALL RETAILERS:

This year we have new and improved solutions to protect your boxed merchandise from being pilfered or stolen. These solutions include: StrapLok and Density Tag. The StrapLok protects nylon strapped boxes from being cut and pilfered. Come by our booth and we can give you a live demo! The Density tag senses the presence of the product through the box and if the item is removed from the box, the change in measured density will trigger an alarm! Talk about smart!

Come by and ask about our new peg and shelf merchandise solution! We have a variety of hooks to meet your needs: locking peg hook, locking peg hook with peg stop, peg hook plunger lock, and peg hook lock.

If you’re just as excited about the new solutions, read on to find out a little sneak peek on our new peg and shelf solution!

The Peg Hook Pro is the latest hook solution that allows you to detect out of stock directly at the shelf and will send you this information in real time to the store’s communication device. It has a built-in slow-feed function meaning shoppers can only remove one product at a time! It also recognizes product removals and will beep and signal an alarm when a potential theft occurs. The beep itself has proven to deter opportunistic and professional shoplifters from stealing! WOW!

 

 

 

FOR THE APPAREL INDUSTRY, DIY INDUSTRY, GENERAL MERCHANDISE/SOFT GOODS:

We also have some great new apparel security solutions: NeedleLok, Mini NeedleLok, and OptiLok. These solutions would go with your high-theft apparel items and would not leave a mark on your delicate fabric. The latest sunglasses protection has a rubber grip to prevent any scratches on your high end sunglasses.

FOR THE ELECTRONICS/TELECOMMUNICATIONS INDUSTRY:

By having tethers, clamps, or displaying dummy electronics, honest consumers cannot experience the product the way the brand or the retailer intended.   So is there a way for shoppers to interact with these new technologies without restriction and yet secured from theft?

 

Yes!! Halo Metrics has exclusively launched BricTech for all retailers in Canada. Now with BricTech you have the option of a software only protection solution or you can combine BricTech with our wireless Genesis Display alarm solution.  Either way you can forget the ugly restraints! Come by our booth to see a live demo of the Genesis Wireless Display + BricTech.

Do you have a showcase display that requires a lock? Does your key keep breaking in the lock? Do you want to turn your existing key into a smart AI key?

We have some great affordable locks and a new AI solution that will turn your existing key into something more than just a mechanical key! Too curious to know what this solution is? I’ll give you a little sneak peek. We take your existing mechanical key and apply it to the Mobi™ case. 

 

 

   

 

 When Mobi™ is inserted in any lock with matching key and core, it wirelessly transmits its secure data to a digital IP/CCTV or analog camera.

 

  

 

 Then the camera captures the data and stores the video record and audit trail for time, date, and lock ID. Now you’ll know how often the display is opened, who opened it, and more. 

   By :  Tina
    Jul 25, 2018 01:32 PM

Summer is officially here and the amazing sunny weather is here to stay! With that being said, there’s more desire to buy summer-appropriate attire. According to Olivia Perez, the “July Hit List” consists of solid colored bathing suits, drawstring dresses, silk shirts, Alain Mikli Le Matin Sunglasses, LOQ Xavi Sandals and more.

The popularity of these products is not only sought by honest shoppers, but also cunning thieves! It’s great for these retailers to have these popular products, but they would also be targeted by thieves who would try to steal these desirable items and resell it to the underground market. This scenario damages the retailers and also hurts the honest shoppers’ experience. Why? Because now the retailers need to make up for their loss. As a result, items may be marked up higher than usual.

We don’t want that to happen to the retailers or to the shoppers! Halo Metrics has the solution to help retailers #PreventTheft in their stores today.

 

To protect bathing suits, drawstring dresses, or silk shirts, our latest solution, the Mini Needlelok is designed specifically for thin and delicate clothing materials. The tag uses a sharp needle that does not leave behind a visible mark after being removed! It will be easier to manage by associates as it is just a single-piece tag with an integrated needle (vs. multiple components). There is also a retractable button that covers and protects the needle (for safety concerns)!

SUGGESTED APPLICATIONS:

  • Fine apparel
  • Intimates
  • Light and thin fabric garments
  • Swim wear
  • Athletic wear

To protect the Alain Mikli Le Matin Sunglasses, the Optilok is the ultimate solution to protect the hottest sunglasses and prescription wear. The Optilok provides durable construction with protective rubber pads that secure hold and protect the eyewear. With this solution, retailers don’t need to worry about their eyewear being scratched by a security tag. They will be at ease – especially as the natural color rubber pads increase friction to prevent defeat. On the plus side for associates at the retail store, the sledging wedge makes it quick for application and removal. Retailers can protect their eyewear with the Optilok and allow their shoppers to conveniently try it on without the tag being obtrusive! Double-whammy!

 

For more information about the Optilok, you can read about the product description (here). For more information about the Mini NeedleLok, you can read about the product description (here). If you prefer to talk to someone, give us a call today! (Western: 1-800-667-9199, Eastern: 1-800-667-3390, Quebec: 1-514-603-3390)

 
   By :  Tina
    Jul 10, 2018 04:18 PM

Real time shelf monitoring for out of stocks and alerts for theft attempts!

 
Smart Shelf is able to sense a product’s density and molecular make up with technology built right into the shelf.  Other technologies use video, weight sensors or RFID.  But with Smart Shelf you can simply place the product on the shelf and it recognizes what it is and tracks it for you with little configuration.  
 
 

How can Smart Shelf benefit you? 

1) Real-time inventory data with out of stock alerts
2) Ensure the right products are on the right shelf.  Plan-o-gram compliance! 
3) Integration with video and audio for in aisle theft alerts!
 
Smart Shelf tracks real time inventory and provides this data through a cloud based dashboard.  Alerts can be set for out-of-stock warnings and theft attempts. The system can recognize when a large quantity of product has been removed from a shelf in a short period of time.  This can trigger an audible “Customer assistance required” notification right in the aisle.  You will also be notified if the products have been mixed up on a shelf or if you are out of stock.  Remember that your POS data can’t tell you about out of stocks that occur because of theft!
 
 
You as a Retailer will be able to monitor customer engagement, configure plan-o-grams in the software, and the best part yet, no there is no need for additional tagging or sensors on the products! You just need to simply place the products directly onto the display! This solution has many actionable alerts and insights such as: out of stock alerts, shopper/customer engagement retail analytics, product trend analysis, notifications through a communication method, video verified planogram compliance and more! 
 
 

It works!

A supermarket chain is currently using the Smart Shelf in their stores. They were able to prevent sweeping theft and also caught the action on video. In six months, their baby formula sales increased by 16% and shrinkage reduced by 74%!

 “The results of the initial offender interviews for the Smart Shelf solution were positive receiving our highest scores for “Get It” and “Fear It”. We look forward to additional testing and research as this Smart Pad solution is deployed by more retailers in the coming months. It has long been known that associate interaction is one of the best deterrents to theft. This solution’s unique ability to alert store personnel and potential thieves in real time while theft activity is occurring at the shelf is worth consideration.” – Dr. Read Hayes, Director, Loss Prevention Research Council. 

If you would like to learn more about the Smart Shelf (click here), watch a video (click here), or see a demo; call us today at 1-800-667-9199 (Western Canada), 1-800-667-3390 (Eastern Canada), 1-514-603-3390 (Québec). 

 
 
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