Halo Metrics provides retail security solutions that protect the shopping experience.
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newsettler
 
During the construction of the new "Showcase" store in Edmonton Brandon Sims from Halo Metrics installed [worked with my team and myself to configure] our new Checkpoint security sytem.  The installation was done in a very timely and professional manner.  The configuration of the system was very unique due to the layout of the store and the team met all challenges encountered quickly and efficiently. I would recommend them highly.
 
Sincerely,
 
 
 
 
 
 
 
Darren Gunn
Associate Dealer
Canadian Tire # 304, South Edmonton Common
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Following a problem of theft of winter coats during the 2012-2013 season, we called upon Mr. Lemire of Halo Metrics to find a simple and effective solution to counter this problem. The following is a summary of our experience with the solution.
 
In the past, we used steel cables to lock our high-end coasts, but this technique required a lot of handling by our sales consultants, and there was a risk of damaging the merchandise. We noticed that we were losing sales because several clients were hesitating to purchase our products when they realized the time required to try on a coat.
 
We therefore met with Mr. Lemire, who suggested that we try out the AF4000 system for a 2-week period. We gathered comments from our employees, and from a number of customers in the store, in order to evaluate the system’s performance with respect to loss prevention and ease of use, both for employees and for our customers. Following are the points that stood out:
  • Simplicity of use: The action time required to override the system is a few seconds, and the handling procedures for installing the sensors are very simple.
  • Ease of trying on merchandise: Customers are able to try on merchandise freely without needing assistance from a sales consultant. The system has few or no restrictions that would interfere with the comfort of people trying on the product.
  • Effectiveness: The system does not give false alarms (we were concerned about this initially). The sound level is loud enough to be audible throughout the entire area of our store (more than 8,000 sq. ft.); it is a deterrent, but does not give the impression of the customer being a thief if it is activated inadvertently.
  • Visual impact: The module bases, as well as the sensors, are not very visible on the display racks, and hence do not affect the visual appearance of the store. In addition, we use metal plates to attach our module bases, which allows us to move items around in the store as we wish.
 
In light of this trial period, we have concluded that the system is adequate to meet our expectations OR requirements. We have therefore equipped our store with ten (10) module base sets: good for 40 coats.
 
Now that the season is over, we notice that our theft problem has been resolved, since there were no missing items in our annual inventory. We expect to increase the number of theft protection sets for the next season, as we are convinced that this system is effective. We are more than satisfied with the products, and this is why we are very confident in recommending this solution to you to fight shoplifting.
 
If you would like more information on this system, do not hesitate to contact me.
 
Cordially,
 
As part of a large scale upgrade to our POS systems we required a cost effective quality security solution for two different types of PIN Pad terminals being installed in each of our locations throughout our chain of stores. 
 
I selected Halo Metrics as the security vendor for this project because they met our requirements for price, quality, and customization.  Representatives from Halo Metrics made special trips to our Calgary offices to meet with our team representing various business segments to finalize a custom designed solution to protect the PIN Pad terminals.  Their ability to meet the needs of our diverse group of stakeholders was impressive.
 
Our logistical needs were quite demanding as well.  We required a large quantity of custom solutions delivered within a short period of time.  The product had to arrive in very specific intervals with a varying mix of solutions shipped to different locations at each stage of delivery.  The complicated deployment of the new POS systems with the customized security solutions from Halo Metrics was completed on time and with no issues.  
 
I would not hesitate to recommend Halo Metrics for their impressive level of service, attention to detail, and quality of customized security solutions.
 
Andre Gelinas
IT Project Manager for large grocery chain
 
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PIN Pad theft continues to be an issue that many businesses face.  At Bentley we wanted to do our best to protect our customers from fraud related to PIN Pad theft.  We needed a solution that was strong and secure but could still allow the payment terminal to be fully accessible by all of our customers including those in a wheel chair.  Halo’s solution solved all of these challenges with security post that was did not slow down the payment process for our customers, allowed full access to all, and was very strong.  We are happy with the results after implementing the Halo Metrics.  
 
The overall solution, pricing, service all exceeded our expectations.  We recommend Halo Metrics to any business looking for security solutions.
 
Michel Lantagne
VP at Bentley Leathers Inc.
 
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 “Stokes was in the process of looking for a solution to secure its pin pads as part of a point of sale upgrade project.  After seeing a Halo solution in a store while doing some personal shopping, I was impressed with the locking/ dismount concept.  Given the design of our own service counters, it was appropriate to install a stand that would allow us to better service customers with height challenges or in a wheel chair.
 
Based on their standard design, Halo Metrics provided us with a custom stand to meet our requirements.  We will soon be faced with the need to replace our pin pads.  Halo Metrics’ 2 part stand concept will reduce our cost to swap pin pads as only the top portion of the stand will need replacement.  Furthermore, we find more security in the ability to ship them pre-mounted in the stands with less handling causing pin pad faults in store.
 
Overall, we attest to our satisfaction with the quality of the materials, the design and service we have received from Halo Metrics.  We recommend their services to potential customers.”
 
 
Patrick Béland
Directeur, Technologies de l’Information
Director, Information Technology
Stokes Inc.
 
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